Customer satisfaction is the bottom-line of a successful business. Considering this fact organization are very particular about their customer relationship management (CRM) system. It manages organization’s interaction and relation with the current potential customers. Sales Force Management system, one of the vital parts of CRM plays a crucial role in administering organization’s sales team and marketing information. Companies believe a strong marketing team drives a huge pool of satisfied customers and increases the gross annual revenue of the organization. They are investing in and promoting sales force management training to give new dimensions to their existing sales workforce.
Individuals, who lead a sales team, should participate in this program and develop the skills to manage sales people and learn to effectively handle real-world challenges. During the training, session participants get the chance to explore those challenges and develop skills to deal with them.
This training is experiential and practical in approach and is designed to address the real-time issues that the participants will face when leading a sales team.
The program is modelled to works on the following areas:
- Leadership and Management of a Sales Force
- How to motivate salespeople
- Develop new ways of thinking
- Special tool-kit for Sales Managers
- Performance Assessment
Training Objectives
By the end of this two-day training program participants are able to:
Effectively manage a sales team with unique techniques
Inspire and motivate the team of sales persons to increase their productivity and get better results
Improve as a sales manager and get equipped with practical and working ideas to increase the sale and add more potential customer to the list
Handle the toughest managerial responsibilities with confidence
Evaluate the performance of the entire sales team and suggest measures to improve the performance
The main motive of the Sales Force Management training is to enable the sales manager to maximize the efficiency of the team and deliver the best value and service to customers.
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